What is the warranty policy?

Ultraleap hand tracking cameras, including the Leap Motion Controller 2, Stereo IR 170, Ultraleap 3Di and original Leap Motion Controller have a 1-year hardware limited warranty. If you experience a problem with your Product, please contact our support team here.

Warranty returns are limited to reasons in the Leap Motion Hardware Limited Warranty. Should anything need to be serviced or replaced under warranty, return instructions will be provided along with a return merchandise authorization number (RMA) after you have contacted Ultraleap support. Valid warranty returns including both Product and outbound shipping, are processed at no additional charge to the customer. For full details, please consult our Terms of Sales.

If you have questions regarding returns, please refer to our Return Policy.

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