Ultraleap Support
These FAQs will tell you almost anything you need to know about your Hand Tracking or Mid-Air Haptics product.
Ask a Question
★ Hyperion Product Information
★ Hyperion Troubleshooting Guide
★ Troubleshooting Guide V5 (Gemini)
★ How does Ultraleap's mid-air haptics technology work?
Tracking Support
Hyperion
Leap Motion Controller 2
- How to mount the Leap Motion Controller 2 on Meta Quest devices
- My Leap Motion Controller 2 feels quite warm, is it OK?
- What USB connection does the Leap Motion Controller 2 need?
- What do the LEDs on the Leap Motion Controller 2 mean?
- What operating systems can I use the Leap Motion Controller 2 with?
- What is the tracking range and field of view of the Leap Motion Controller 2?
Getting started
- Ultraleap product compatibility guide
- What happened to gesture support? How can I make a gesture?
- Is there support for multiple devices?
- I have the Pimax Hand Tracking Module, how do I get started?
- How does Ultraleap's hand tracking work?
- Does Ultraleap support Android devices?
Installation
Troubleshooting
- Troubleshooting Guide V5 (Gemini)
- I can see the camera image but the hand is not being tracked?
- Hand tracking camera not connecting in Windows 11
- How to fix 'Uninstall Failed' error when installing Gemini V5
- Known Issues (Gemini)
- Why won’t some older desktop apps work?
Orders
Account Management
VR Developer Mount
Connecting with Ultraleap
Legacy Hand Tracking Support
Orion V4 Help Articles
V2 Help Articles
- Troubleshooting Guide Mac / Windows V2
- Why do I see a graphics driver error when installing the V2 SDK?
- Why won't my Leap Motion work with V2 and Windows 10?
- Running the Leap Motion Diagnostics
- V2/V3/V4 - Recalibrating your Leap Motion Controller
- V2 - Adjusting Your Settings
HP Embedded Devices
Using the original Leap Motion Controller
- What software do I need to use for the original Leap Motion Controller?
- Can I control the exposure of the Leap Motion camera to improve the tracking?
- Can I add LEDs to better illuminate the hands?
- Why is my Leap Motion Controller warm?
- How do I clean my Leap Motion Controller?
- Can I use the Leap Motion Controller with different USB cables or cables of different lengths?
Leap Motion App Store
Tracking Developer Support
Hardware
Application
SDK
- Ultraleap Unreal Plugin FAQs
- Ultraleap Unity Plugin FAQs
- How can I adjust my hand alignment in Unity?
- How to Manually Restart Leap Core Services
- Is it possible to get raw point cloud data?
- Drawing on a canvas with LeapJS
Languages
Legal
Framework
How can I become a developer?
Mid-Air Haptics Support
How it works
Develop
- Building the Ultrahaptics SDK Examples
- Using Ultrahaptics APIs: Amplitude Modulation and Time Point Streaming
- API tutorial: #1 Amplitude Modulation example code
- API tutorial: #2 Time Point Streaming example code
- Using the Ultrahaptics SDK with Unity®
- How to Use Multiple Arrays
Design
Integrate
Unity
- Quick Start Guide | Ultrahaptics Core Asset (UCA)
- UCA Tutorial #1: Hello (Sensation) World
- UCA Tutorial #2: Sensation Source Playback
- UCA Tutorial #3: Triggering Sensations with Hands
- UCA Tutorial #4: Sensation Core Library and Blocks
- UCA Tutorial #5: Hand Tracking and Transformations